1.How did ERP help improve business operations at SHELL?

The use such a system is a necessity in helping the company integrate and manage its daily operation-operation that span from wells and mines to processing plants , to oil  trucks and gas pumps. For example the ERP system has helped the company immensely in terms of reducing and streamlining the highly manual process of third-party contractors submitting repair information and invoices. On average there are between 2500 and 4000 service orders handled by these contractors per month on a nationwide basis.

2.How could extended ERP  components help improve business operation at SHELL?

Contractor had to send shell Canada monthly summarized invoices that listed maintenance calls the contractors made at various shell gas online stations.

3.What advice would you give shell it if decide to choose a different ErP software solution?

I think the shell no used the other erp system because erp system is the good system when the customer click the information about erp the everything about shell will be out with detail so customer can know about shell easily.

4.How can integrating SCM , CRM and ERP help improve business operation at shell?

Are the backbone of business. This item very important in operation at shell because from this shell can improve their organization for more good in industry and more success. Integrating of these application  is the key to success for many companies . Integration allows the unlocking of information to make it available any user.